Massachusetts Resources for Voters with Disabilities

In Massachusetts, you have the right to the following as protected by federal law. Election staff must be trained on and respect these rights:

• Accessible voter registration
• Accessible polling places
• Policies and procedures that do not discriminate against you based on your disability
• Accessible, available, and operational voting systems, features
• Your service animal to accompany you inside the polling place
• The right to vote privately and independently or with assistance, if needed
• Assistance from a person of choice, who can be a friend, family member, or poll worker (but not your boss, union agent or someone who has authority over you at work)

Massachusetts also has a Voter Bill of Rights, which includes the following rights to:

• vote if you are a qualified registered voter
• cast your ballot in a manner that ensures privacy
• vote without any person trying to influence your vote, and to vote in a booth that prevents others from watching you mark your ballot
• remain in the voting booth for five (5) minutes if there are other voters waiting, and for ten (10) minutes if there are no other voters waiting
• receive up to two (2) replacement ballots if you make a mistake and spoil your ballot
• request assistance when voting from anyone of your choice. If you do not bring someone with you, you have the right to have two (2) poll workers assist you
• vote if you are disabled. The polling place must be accessible, and there must be an accessible voting booth.
• vote if you cannot read or write or cannot read or write English
• vote subject to certain identification requirements
• vote by absentee ballot if qualified
• cast a provisional ballot if you believe you are a qualified registered voter but a poll worker tells you that you are ineligible to vote
• follow up any challenge to your right to vote through the complaint process
• vote if you are not currently incarcerated for a felony conviction and have registered as a voter after your release
• take your Voters’ Bill of Rights or any other papers, including a sample ballot, voter guide or campaign material into the voting booth with you. Please remember to remove all papers when you leave the booth.
• vote at your polling place any time between 7am and 8pm for state and federal elections—hours may vary for local elections. If you are in line at your polling place when the polls close at 8 pm, you have the right to vote.
• bring your children into the voting booth with you
   

Federal law requires assistance in registering to vote from offices that provide public assistance or state-funded programs serving people with disabilities. Responsibilities of these offices include:

• Providing voter registration forms
• Assisting voters in completing the forms
• Transmitting completed forms to the appropriate election official

All aspects of voter registration must be accessible.

• You have the right to assistance in all aspects of your voting process
• You may request assistance from a poll worker or receive assistance from a person of your choice with the following exceptions:
  • your employer, an agent of your employer
  • an officer or agent of your union
• A poll worker cannot force you to accept assistance. The poll worker cannot seek to persuade or induce you to vote for or against
  • any candidate
  • any ballot question

Use the Accessible Vote by Mail Application to apply for your ballot. You need the following information for your application:

• Voter Information – Provide your name, date of birth, email address, and the address where you are registered to vote,
• Ballot Information – Select the ballot(s) you want to receive by mail, and provide your ballot mailing address if you want to return your ballot by mail, drop box, or in person.
  • For an electronic ballot, access information for your ballot will be sent to the email address you list on your application.    
• Accommodations – Check the boxes for the accommodations you wish to receive.
• Assistance – If someone is requesting a ballot or for a family member or if someone is helping you complete the application they should fill out this section.
• You must sign the application. If you cannot independently insert a hand-drawn signature, you may type your name in the signature line.

You can submit the completed application to your local election office:

• By mail
• Dropped off at a secure ballot box
• In person
• By email (save the application as a pdf)

If you need an alternative ballot, please contact your local election official.

After marking your ballot through the Omniballot portal, you have choices of how to return your ballot:

• You may submit your ballot electronically
• You may print the marked ballot and affidavit of compliance to return by mail
• Carefully follow all instructions

Federal law requires polling places to meet minimum compliance standards for individuals with special needs 

• The Voting Accessibility for the Elderly and Handicapped Act of 1984 (VAEHA) requires accessible polling places in federal elections for elderly individuals and people with disabilities. Where no accessible location is available to serve as a polling place, voters must be provided an alternate means of voting in person on Election Day.
   
• The Help America Vote Act of 2002 (HAVA) requires at least one accessible voting system for persons with disabilities at each polling place in federal elections.  The accessible voting system must provide the same opportunity for access and participation, including privacy and independence, that other voters receive. 

If you want to check that your polling location meets these federal standards, Massachusetts state standards, or find an alternative polling location, contact your local election official.

Every Massachusetts polling location has at least one AutoMARK Voter Assist Terminal that is accessible to visually impaired voters. This system can:

• Use audio cues                                                                
• Display the ballot using magnified text and high-contrast
• Read you your ballot before you print it out and submit it   

Massachusetts uses The AutoMARK Voter Assist Terminals. These terminals:

• Have audio cue capacity for visually impaired voters
• Can magnify the ballot or display the ballot high-contrast for voters that have a visual impairment
• Can repeat out loud the choices you selected before printing the ballot

An AutoMARK Video Guide is also available. 

Contact your local election official for more assistance or information on the AutoMARK terminal.

If you feel that your right to vote has been violated in any way, call the Secretary of the Commonwealth’s Elections Division at 1-800-462-VOTE (8683). This call is free within Massachusetts.

You can also fill out a Violation of Civil Rights Complaint Form and submit it to the US Department of Justice by one of the following methods:

• Online, through the form’s submission process - this is the fastest method.
• By fax at (202) 616-9881. You MUST include “ATTN: Civil Rights and Civil Liberties Complaints" at the top of your fax submission for it to be processed correctly.
• By mailing your form to: 

                 U.S. Department of Justice
                 Office of the Inspector General Investigations Division
                 ATTN: Civil Rights & Civil Liberties Complaints
                 950 Pennsylvania Ave., NW
                 Washington, DC 20530

For additional assistance, The National Network of ADA Centers can provide local contact information for other organizations you may wish to contact, including your Regional ADA Center or ADA Knowledge Translation Center, or Federal Agencies and Resources.

• Massachusetts Voting for Persons with Disabilities
• Massachusetts Accessible Vote by Mail
• Voter Registration or Absentee Ballot Request
• Election Dates/Deadlines
• Election Official Directory
• US Vote Foundation's Voter Help Desk
• Verified Voter Accessible Voting Machine Search
• Department of Justice Civil Rights Violation Complaint Form